Last updated: August 2026
Naveen Physiotherapy is operated by Naveen Ramakrishnan, a chartered physiotherapist registered with the Health and Care Professions Council (HCPC) and a member of the Chartered Society of Physiotherapy (CSP). We are committed to protecting your privacy and handling your personal data responsibly.
We may collect the following personal data:
We use your personal data to:
We process your personal data under the following legal bases:
Your data is stored securely using industry-standard encryption. We use Google Firebase (Firestore) for secure data storage, which provides enterprise-grade security with data encrypted at rest and in transit. We retain clinical records for a minimum of 8 years in line with CSP and HCPC guidance.
We use the following third-party services:
We use essential cookies required for the website to function (such as authentication session cookies). For analytics, we use Plausible Analytics, which does not use cookies and does not collect personal data — it counts visits without identifying or tracking individuals, so it needs no consent. We do not use Google Analytics, and we do not use any advertising or tracking cookies. The cookie banner records your preference in case a consent-requiring tool is added to the site in future; it does not currently gate anything.
Under UK GDPR, you have the right to:
To exercise any of these rights, please contact us at hello@naveenphysio.uk.
If you have any questions about this privacy policy or how we handle your data, please contact:
Naveen Ramakrishnan
Email: hello@naveenphysio.uk
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.